Door Manufacturer Ends Paper Chase with Enterprise Content Management System
NABCO Entrances is a Wisconsin-based manufacturer of specialized doors used in a wide variety of settings, such as commercial buildings and medical facilities.
February 22, 2010 – NABCO Entrances is a leader in the market for specialty doors,
but the company’s path to growth and efficient operations was blocked by mountains of paper documents. To solve the problem, NABCO implemented a KnowledgeLake solution that runs with its Microsoft SharePoint-based intranet. The result is that employees can find documents—including important archived files—faster than in the past. That makes it easier to do business and provide superior customer service. The company is also recovering valuable office real estate by eliminating the need for bulky filing cabinets and piles of bulging file folders.
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Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million
MOEITS provides IT and other services for the Midwest Operating Engineers Local 150, a branch of the International Union of Operating Engineers. Local 150 is based in Countryside, Illinois and has about 27,000 members.
February 11, 2010 – MOEITS is the IT branch for one of the nation's largest labor unions—the Midwest Operating Engineers, Local 150 of the International Union of Operating Engineers. To gain control over huge amounts of paper documents, MOEITS deployed a KnowledgeLake solution to scan and index documents that are stored on a Microsoft SharePoint-based intranet. The solution is helping the union streamline daily tasks and cut hundreds of thousands of dollars in expenses from its budget.
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U.S. Government Agency Tackles Paper Files with Enterprise Content Management
February 2, 2010 – A large U.S. government agency, determined to gain more control over vital enterprise documents, turned to a solution that uses KnowledgeLake products and Microsoft SharePoint. The agency's streamlined document management system is helping control costs while allowing employees to find information more easily.
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Industrial Supplies Firm Uses Enterprise Content Management to Organize Orders, Invoices
S.J. Smith provides welding supplies and other industrial products and services to business customers in the central Midwest. The company is based in Davenport, Iowa.
December 22, 2009 – S.J. Smith Co., Inc., has a long history of providing customers in the Midwest with welding and other industrial supplies and services. To streamline the way orders and invoices are stored and accessed, the company deployed KnowledgeLake Capture and Windows SharePoint Services from Microsoft. The solution makes it fast and easy for employees to find and read documents, helping them work more effectively.
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Manufacturer Saves Time, Enhances Efficiency with Enterprise Content Management Solution
Hexcel manufacturers composite fabrics and other materials used in a broad range of manufacturing processes. The company is based in Stamford, Connecticut.
December 21, 2009 – Hexcel, a manufacturer of composite materials and fabrics used in many industries, needed a better system for handling documents like purchase orders and invoices. The company deployed a KnowledgeLake solution that integrates tightly with the Hexcel SharePoint system. The solution makes it much easier for employees to search through and read documents. It also helped Hexcel convert and transmit about 1 million documents stored in legacy systems to a central SharePoint repository.
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Midwest Operating Engineers Local 150 Union achieved a ROI in about 4 months
Learn how the Midwest Operating Engineers Local 150 Union achieved a ROI in about 4 months with Microsoft SharePoint and KnowledgeLake Capture and Imaging
"By using KnowledgeLake and Microsoft SharePoint, Midwest Operating Engineers (Local 150) have gained sufficient savings in many operational functions. We achieved our original payback projection of less than 5 months and today we have found many other savings that have improved our business processes. With the ease of use with KnowledgeLake's products, we have substantially increased our user adoption. Based on the results we have accomplished, we are now more efficient and productive in many of our operations". - Ron Borden - Executive Director of IT MOEITS Technology Services (Local 150)
This case study references SharePoint solution implementation for lines-of-business applications including: Accounting, Claims, Legal, Records Management, Compliance, Disaster Recovery, Distributed Capture, Transactional Capture and more. Areas of discussion include ease of execution and administration, user adoption, workflow, document imaging and capture.
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Construction Company Prepares for Growth with Enterprise Content Management Solution
Pioneer Pole Buildings provides post-frame structures to customers in seven Mid-Atlantic states. The company is based in Schuylkill Haven, Pennsylvania.
December 16, 2009 – Pioneer Pole Buildings (PPB) is a design and construction company that specializes in post-frame buildings. The company’s growth was hampered by paper-intensive processes for handling contracts, designs, and other critical documents. PPB decided to install an enterprise content management system using KnowledgeLake products and Windows SharePoint Services from Microsoft. The solution helps PPB employees quickly find documents, assists in collaborative efforts, and delivers greater security for sensitive data.
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Tech Firm Improves Operations with Enterprise Content Management Solution
Tech Electronics delivers technical services and solutions that include IT design and implementation, fire and safety systems, and communications solutions. It is based in St. Louis, Missouri.
December 16, 2009 – Tech Electronics delivers an array of technical services for projects throughout the St. Louis, Missouri region. But the company was struggling to manage large volumes of paper files such as service contracts, accounting records, and technical documents. To address the challenge, Tech Electronics deployed KnowledgeLake products to reduce costs, improve employee productivity, and help serve customers more efficiently.
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Investment Firm Boosts Efficiency with New Enterprise Content Management Solution
Glenmede is a private investment and wealth-management firm. Based in Philadelphia, it has offices throughout the Mid-Atlantic region and serves customers across the United States.
December 11, 2009 – Glenmede, an independent investment and wealth management firm, wanted to upgrade its enterprise content management system to create greater operational efficiencies and help employees work more effectively. To do this, it deployed a KnowledgeLake solution and Microsoft Office SharePoint Server. The solution helps Glenmede contain costs while allowing employees to search and view documents easily and quickly.
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DuPage Medical Group substantially reduces administrative costs while increasing access to patient information by centralizing all records management functions.
DuPage Medical Group is one of the largest and most successful physician-owned multi-specialty groups in Illinois with over 250 physicians practicing in 35 medical and surgical specialties with 36 locations in DuPage, Will and Kane Counties, in the state of Illinois.
November 11, 2009 – DuPage Medical Group sought to store all documents supporting a patient’s record electronically so that any clinician in the network could have the most complete information on a patient. The challenge was building a solution that would scale to meet the estimated 5,000,000 pages of documentation created each year.
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Partner Develops Document Management Solutions, Offers Fast Return on Investment
St. Louis, Missouri - based KnowledgeLake develops document imaging, capture and workflow solutions that extend enterprise content management capabilities of Microsoft® Office SharePoint® Server 2007
June 15, 2009 – KnowledgeLake helps solve companies' problems with regard to processing, storing and sharing documents. The company developed several Office Business Applications (OBAs) - including KnowledgeLake Imaging for SharePoint, KnowledgeLake Connect and KnowledgeLake Capture - that worked with Microsoft Office SharePoint Server 2007 to improve enterprise content management, streamline operations to increase productivity and improve compliance.
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Public School Improves Accuracy and Productivity by Digitizing Student Transcripts
Jefferson County Public Schools is the largest K-12 school district in Kentucky with almost 20,000 employees and nearly 100,000 students
June 2, 2009 – Jefferson County Public Schools realized that multiple departments required improvements for day to day business processes and document management practices. They struggled with long wait times when it came to retrieving and sharing Student Transcripts and were not only using microfilm to search and print transcripts, but were also converting paper documents into microfilm. The Human Resources and Payroll Departments were inundated with paper on a daily basis and found it challenging to find and share files in a timely manner. In addition, open records requests took a significant amount of time away from the payroll clerks daily tasks - the district was in need of a solution that could streamline all of these daily tasks.
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Benefits Administration Firm Boosts Data Access and Safety with Document Managment Solution
BeneSys, based in Tory, Michigan, provides administrative and IT services for union trust funds that are governed by the Taft-Hartley Act.
June 1, 2009 – Shelves and cabinets full of paper documents were costing BeneSys valuable space and related rent - and the files were time consuming to access. BeneSys, which provides benefits administration and IT services for union trust fund operating under the Taft-Hartley Act, decided to digitize its benefits documentation using products from KnowledgeLake and an intranet running Microsoft® Office SharePoint Server® 2007. The result is saving space and money delivering more efficiency for employees when they need to access important data.
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Railway Contracting Services Gains Greater Visibility Into Invoices While Improving Payment Cycles
VolkerRail Ltd is a UK-based group of companies who are part of the larger VolkerWessels Group, providing a wide range of contracting services to the railway industry - from major projects to track renewals and specialized operations including signaling, OHLE, power distribution, plant, welding and coated rails.
May 29, 2009 – Invoices used to be stored in one physical location where site representatives from across the UK sites had to travel to a single location once a month to reconcile expenditure against live projects. This led to a very time consuming process involving travel and manual paper invoice retrieval and sign off. By setting up Fujitsu workgroup scanning facilities for the purchase ledger team, team members are able to scan, index and release invoices into Microsoft SharePoint using KnowledgeLake.
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Healthcare Network Enhances Business With Electronic Document Managment Solution
McFarland Clinic PC is central Iowa's largest physician-owned multi-specialty clinic. Based in Ames, Iowa, the clinic provides a range of healthcare services within 32 medical specialties, with health care providers and physician outreach clinics serving residents in 23 Iowa communities.
May 26, 2009 – A geographically dispersed healthcare network generates a lot of information. To give its employees easier, faster access to documents, McFarland Clinic PC replaced its proprietary document management system with products from KnowledgeLake that run on Microsoft Office SharePoint Server 2007. The solution gives the Iowa-based healthcare network an integrated IT system that provides employees with faster access to critical files.
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Bank Speeds Processing of Signature Cards With Electronic Document Solution
Chemical Financial Corporation is a Michigan-based bank holding company that provides commercial and consumer banking services and products through 129 branches. Based in Midland, it employs about 1,500 people.
May 8, 2009 – Chemical Financial Corporation (CFC) needed to fix a common banking process - storing and retrieving tens of thousands of signature cards created when customers open accounts. To solve the issue, CFC deployed a document management solution using technology from KnowledgeLake and an intranet running on Microsoft Office SharePoint Server 2007. The result is fast, easy access to signature cards and elimination of cumbersome paper-based processing.
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Financial Firm Enhances Processes with Electronic Document Management Solution
Seattle Financial Group has several business units that provide services such as commercial and consumer banking, mortgages and insurance. The Seattle based company has about 300 employees.
May 6, 2009 – Seattle Financial Group (SFG) operates several business units that provide banking, mortgages and other financial services. To gain better control over important documents, SFG worked with KnowledgeLake, a Microsoft Gold Certified Partner, to convert its paper documents into electronic files. The result is reduced reliance on paper files, greater security for business-critical information and enhanced productivity for employees.
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Company Gains More Control Over Historical Records with Electronic-Document Solution
TDIndustries is a Dallas-based facility management and construction company with offices in three states. It has more than 1,600 "TDPartners" who provide a variety of services.
May 6, 2009 – TDIndustries, a building management and construction company, had hundreds of paper documents detailing past financial reports. To gain control over these files, the company digitized them using products from KnowledgeLake, a Microsoft Gold Certified Partner, and put them on a Microsoft Office SharePoint Server-based intranet. The result is fast, efficient lookups and technology that can help streamline other business processes.
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KnowledgeLake Capture and Connect Conveniently Aids L&B Realty Services in Restructuring Their Previous Files
L&B Realty Advisors provides real estate and portfolio investment management for its clients. L&B currently manages over six thousand apartments and eighteen million square feet of commercial space.
November 12, 2008 – For over four decades, L&B Realty Advisors, the Dallas based institutional investment adviser, has specialized in asset and portfolio management for clients nationwide. And, as a manager of over six thousand apartments and eighteen million square feet of commercial space, L&B had vast amounts of documentation that required
improved management and storage. Employees were putting documents on a shared network drive making file naming and location standards very difficult to enforce, and the company was also spending excess money to store paper documents off site, creating additional document management difficulties.
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Bank Cuts Loan Processing from Days to Hours with Document Management Solution
Bank of Choice, based in Colorado, serves communities throughout the state with an emphasis on local customer relationships and quality service.
June 1, 2008 – Bank of Choice found that paper-based loan approval processes were standing in the way of providing the fastest and most effective customer service. Bank of Choice adopted a complete document management system based on software from KnowledgeLake, a Microsoft® Gold Certified Partner. The result cuts loan processing time from days to hours, boosts customer service while cutting costs, and increases competitiveness.
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Collaboration Technology Helps Managed-Care Provider Eliminate Paper Piles and Backlogs
Founded in Laguna Niguel, California, Integrated Behavioral Health specializes in behavioral health plan administration, employee assistance programs, psychiatric disability managment and work-life services.
May 1, 2008 – Managed-care provider IBH used paper-based systems, causing backlogs of 800-1,000 claims. It filled hundreds of file cabinets with patient charts, and claim processing took far too long. With its adoption of Microsoft SharePoint Server, IBH doubled its operations with only two people. Original source documents now can be accessed electronically in seconds, rather than in hours. Productivity and customer service improved significantly.
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Advantage Sales and Marketing
Marketing Agency Boosts Productivity 17 Percent with
Workflow-Based Document Solution
January 15, 2007 – Advantage Sales and Marketing wanted to improve the speed and accuracy of its accounts payable process. The company implemented software products provided by Microsoft® Gold Certified Partner KnowledgeLake, based on Microsoft Office SharePoint® Portal Server 2003. Now, invoices are handled 40 percent faster, productivity in accounts payable is up 17 percent, and the company has full visibility into the invoice-approval process.
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