Our industry leading support portal provides you access to trouble ticket creation, software downloads, product documentation and a comprehensive knowledgebase. When you become a KnowledgeLake customer, you will receive a support portal login for the technical resource within your organization responsible for supporting your KnowledgeLake solution. Additional logins may be created upon request from the support portal. The support team is available to serve you Monday – Friday 8:00 a.m. – 5:00 p.m. (excluding published holidays). We take pride in providing stellar customer service and look forward to helping you make the most of your KnowledgeLake products!