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Training at KnowledgeLake University

Learn more about our industry-leading training opportunities, view upcoming sessions, and schedule with us today online.

Classroom Training

Administration of the KnowledgeLake Solution

KnowledgeLake offers training at our corporate headquarters in St. Louis, Missouri, supporting you with top-notch trainers and curriculum as well as all of the materials you'll need to succeed in optimizing the KnowledgeLake Solution for your business. Through a series of lectures and hands-on exercises, students will leave class with the skills to successfully implement, administer and maintain a KnowledgeLake document imaging solution.

Introduction:

This classroom based, instructor-led course focuses on the required skills to install, administer and maintain a KnowledgeLake document imaging solution. Emphasis is placed on the installation and administration of the products, including architecture, file system structure, best-practices/troubleshooting techniques, features and functionality of the environment.

Featured Products:

KnowledgeLake Imaging, Unify, Capture, Connect, Capture Server and Branch Capture Server

Prerequisites:

Students should be familiar with basic imaging topics and have a strong familiarity with Windows and SharePoint.

Target Audience:

Installer/Administrator

Duration:

4 days

Review Course Outline >

Interested in Online Training? >

Classroom Training - Course Overview

Introduction:

This instructor-led course focuses on the required skills to install, administer and maintain a KnowledgeLake document imaging solution. Prominence is placed on the installation and administration of the products, including architecture, file system structure, best-practices/troubleshooting techniques, features and functionality of the environment. Through a series of lectures and hands-on exercises, students will leave class with the skills to successfully implement, administer and maintain a KnowledgeLake document imaging solution.

Featured Products:

KnowledgeLake Imaging, Unify, Capture, Connect, Capture Server and Branch Capture Server

Prerequisites:

It is expected that students are familiar with basic imaging topics and have a strong familiarity with Windows and SharePoint.

Target Audience:

Installer/Administrator

Duration:

4 days

Course Outline

Desktop Applications

KnowledgeLake Connect
Module 1 - Introduction and Overview
  • Understand KnowledgeLake Connect and what it provides today's information worker
  • Review software and hardware requirements
Module 2 - Connect Installation and Initial Launch
  • Perform Connect installation
  • Activate Connect
  • Configure SharePoint locations in Connect
  • Configure Office 365 locations in Connect
  • Understand the Connect interface
Module 3 - Connect Usage
  • Work with Explore mode
    • Browse libraries and lists
    • Filter content
    • Open documents in KnowledgeLake View
    • Create folders in a library
    • Edit document properties
  • Work with Upload mode
    • Send documents to SharePoint
    • Enter metadata for documents
    • Refresh sites and content types
    • Understand the file queue
    • Create and work with drop folders
  • Work with Search Mode
    • Perform keyword searches
    • Perform property searches
    • Create Connect saved searches
    • Open search results in KnowledgeLake View
Module 4 - MS Office Add-ins
  • Install MS Office Add-ins
  • Work with Office Add-ins
    • Send Word, Excel, and PowerPoint documents to SharePoint
    • Send Outlook emails and attachments to SharePoint
Module 5 - Connect Backstage View
  • Open Connect Backstage view
  • Create and modify connections
  • Understand and work with configurations for Scanning, Viewing, Indexing, Behaviors, Drop Folders, Outlook, and Startup
KnowledgeLake Unify
Module 1 - Introduction and Overview
  • Understand KnowledgeLake Unify and what it provides today’s information worker
  • Review software and hardware requirements
Module 2 - Unify Installation
  • Perform Unify installation
  • Activate Unify
Module 3 - Create Unify Integrations
  • Use the Unify wizard to:
    • Create a Search integration
    • Create a Save/Scan integration
  • Understand Connect and Imaging integrations
KnowledgeLake Capture
Module 1 - Introduction and Overview
  • Understand general production document capture basics
  • Review software and hardware requirements
Module 2 - Capture Installation
  • Perform Capture installation
  • Activate Capture
  • Create Capture profile
  • Understand release file types
Module 3 - Capture Usage
  • Understand the Capture interface
  • Scan documents
  • Perform document assembly
  • Index documents
  • Release documents to SharePoint
Module 4 - Capture Architecture
  • Understand the production capture architecture
  • Understand the architecture of the KnowledgeLake cache
  • Understand the architecture of a Capture batch
  • Configure Capture options
Module 5 - Capture Barcodes
  • Understand barcodes within KnowledgeLake Capture
  • Create a barcode rule for document separation
  • Perform auto-indexing with barcodes and barcode rules
Module 6 - Capture Image Processing
  • Review the image processing functions within KnowledgeLake Capture
  • Configure the basic image processing features
Module 7 - Capture Directory Watcher
  • Understand the KnowledgeLake Capture directory watcher
Module 8 - Profile Administration Utility
  • Understand the KnowledgeLake Capture profile administration utility

Server Applications

Imaging for SharePoint
Module 1 - Imaging Overview
  • Understand KnowledgeLake Imaging with SharePoint 2010
  • Review software and hardware requirements
Module 2 - Imaging Installation
  • Review installation considerations
  • Install into SharePoint 2010
  • Deploy all KnowledgeLake Solutions
  • Create and configure the KnowledgeLake Service Application
  • Create and configure the KnowledgeLake Caching Application
  • Enable and configure the KnowledgeLake Log Viewer
  • Describe the Client Access Policy File
  • Activate the Site Collection Features
Module 3 - KnowledgeLake Content Type Behaviors
  • Understand SharePoint libraries and content types
  • Understand KnowledgeLake content type behaviors
  • Access and configure content type behaviors for:
    • Linked Documents
    • Requirement Sets
    • Automatic Indexing
    • Cascading Lookups
    • Column Behaviors
Module 4 - KnowledgeLake Search
  • Understand the KnowledgeLake Search Center interface
  • Creating KnowledgeLake search and export managers
  • Create keyword searches
  • Create property searches
  • Specify search scopes
  • Define the search results view
  • Work with the Search Results pane
  • Create saved searches
  • Usage and implementation of the Search Web Parts
Module 5 - KnowledgeLake View
  • Purpose and functionality of KnowledgeLake View
  • Exploring the Viewer Interface
  • Annotate images in KnowledgeLake View
  • Change document properties in KnowledgeLake View
  • Understand document security
  • Using DocEncrypt
Module 6 - KnowledgeLake Scan
  • Understand KnowledgeLake Scan purpose and process
Capture Server
Module 1 - Overview of the Architecture and Component Relationships
  • Understand Capture Server components and their usage
  • Understand the relationship between KnowledgeLake products
Module 2 - Installation and Configuration
  • Review software and hardware requirements
  • Perform Capture Server installation
  • Work with the Capture Server Configuration Utility
    • Configure settings for Communication Server, Batch Server, Activity Server, Agent Server, Image Processing Server, Import Server, Web Monitor, and Web Capture
Module 3 - The Capture Server Process Designer
  • Launch Capture Server Process Designer
  • Configure new repositories
  • Create Capture Server processes
  • Add activities to a Capture Server process
  • Understand and configure the Default Process
Module 4 - The Capture Server Agent and Web Monitor
  • Starting and stopping servers with Agent
  • Understand the Web Monitor Interface
    • Home, Import and Audit
  • Batches, Errors and Server Activities
  • Imports and Branches
  • Reporting and Filtering
Module 5 - The KnowledgeLake Import Designer and Import Server
  • Directory Watcher configuration
  • SCSV Importer configuration
Module 6 - KnowledgeLake Web Capture
  • Configuration and Awaiting Batch screens
  • Index documents with Web Capture
  • Rescan pages

Cancellation Policies

Cancellation by Customer

  • Customer request for course cancellation or credit of registration fees toward another course must be submitted in writing to KnowledgeLake Training Manager via fax (314-898-0501), email at klu@KnowledgeLake.com, mail, or express deliver courier.
  • Customer may substitute registered course attendee(s) without charge.
  • Customer request for course cancellation or for a credit of registration fees toward another course must be received by KnowledgeLake at least 10 business days prior to scheduled commencement date in order for customer to receive a full refund/credit of registration fees paid.
  • Request for cancellation or credit received by KnowledgeLake more than 5 but fewer than 10 business days prior to scheduled commencement date shall entitle customer to receive 50% of registration fees paid in the form of refund or credit.
  • Course title or date change request shall be subject to a $200 processing fee.
  • No refund or credit will be available for cancellation/ substitution request received by KnowledgeLake fewer than 5 days prior to scheduled commencement date.
  • If a company or individual does not attend a class and does not give notice in writing (e-mail or fax), the company or individual will be assessed a 100% "no show" fee.

Cancellation by KnowledgeLake

  • KnowledgeLake reserves the right to cancel any training course due to insufficient enrollment by providing notice to customer at least 10 business days prior to scheduled commencement date.
  • In the event of cancellation by KnowledgeLake, customer may elect to receive a full refund of registration fees paid or credit toward alternative course(s).
  • KnowledgeLake will not be responsible for non-refundable tickets purchased or reservations made by customer.

Online Training

KnowledgeLake offers online training content that can be accessed on your own schedule. You'll simply log on to our training portal and select the individual segment that you want to watch, when you want to watch it.

Access to our online courses can be purchased for a term of 45 days or one year, and we offer course selections for Administrator or End-User training:

Administrator training offers training for the installation and configuration of our product suite as well as information about how to use the programs. Learn More...

End-user training is focused on operating our desktop applications, for those who will not be responsible for the installation and administration of our programs. Designed to provide end users with a jump-start in understanding and making the most of their KnowledgeLake solution. Learn more...

End-User Training - Course Overview

Introduction:

The “Using the KnowledgeLake Solution” training class is designed to provide end users with a jump-start in understanding and making the most of their KnowledgeLake solution.

Featured Products:

Connect, Capture, Imaging Viewer, Imaging Search, Web Capture

Prerequisites:

A desire to make the most out of your KnowledgeLake products and basic Windows knowledge.

Target Audience:

End users of KnowledgeLake software

Duration:

4 days/166 minutes of total content

Course Outline

Connect
  • Overview
  • Saving Content with Connect
  • Using Office Integration
  • Scanning with Connect
  • FAQ
Capture
  • Overview
  • Basic Capture Example
  • Scanning Content with Capture
  • Batch Construction
  • Insert Functions
  • Advanced Indexing
Imaging Viewer
  • Overview
  • Changing Document Properties in the Viewer
  • Adding Annotations
  • DocEncrypt
KnowledgeLake Search
  • Overview
  • Benefits
  • Executing
  • Understanding the Search Operands
  • Working with Search Results
Web Capture
  • Overview
  • Configuration
  • Basic Indexing
  • Batch Construction
  • Applying Annotations
  • Index Validations
  • Rescanning
  • Scanning Content

Administrator Training - Course Overview

Introduction:

This course focuses on the required skills to install, administer and maintain a KnowledgeLake document imaging solution. Prominence is placed on the installation and administration of the products, including architecture, file system structure, best-practices/troubleshooting techniques, features and functionality of the environment. Through a series of lectures and hands-on exercises, students will leave class with the skills to successfully implement, administer and maintain a KnowledgeLake document imaging solution.

Featured Products:

KnowledgeLake Imaging, Unify, Capture, Connect, Capture Server and Branch Capture Server

Prerequisites:

It is expected that students are familiar with basic imaging topics and have a strong familiarity with Windows and SharePoint.

Target Audience:

Installer/Administrator

Course Outline

Desktop Applications

KnowledgeLake Connect
Module 1 - Introduction and Overview
  • Understand KnowledgeLake Connect and what it provides today's information worker
  • Review software and hardware requirements
Module 2 - Connect Installation and Initial Launch
  • Perform Connect installation
  • Activate Connect
  • Configure SharePoint locations in Connect
  • Configure Office 365 locations in Connect
  • Understand the Connect interface
Module 3 - Connect Usage
  • Work with Explore mode
    • Browse libraries and lists
    • Filter content
    • Open documents in KnowledgeLake View
    • Create folders in a library
    • Edit document properties
  • Work with Upload mode
    • Send documents to SharePoint
    • Enter metadata for documents
    • Refresh sites and content types
    • Understand the file queue
    • Create and work with drop folders
  • Work with Search Mode
    • Perform keyword searches
    • Perform property searches
    • Create Connect saved searches
    • Open search results in KnowledgeLake View
Module 4 - MS Office Add-ins
  • Install MS Office Add-ins
  • Work with Office Add-ins
    • Send Word, Excel, and PowerPoint documents to SharePoint
    • Send Outlook emails and attachments to SharePoint
Module 5 - Connect Backstage View
  • Open Connect Backstage view
  • Create and modify connections
  • Understand and work with configurations for Scanning, Viewing, Indexing, Behaviors, Drop Folders, Outlook, and Startup
KnowledgeLake Unify
Module 1 - Introduction and Overview
  • Understand KnowledgeLake Unify and what it provides today’s information worker
  • Review software and hardware requirements
Module 2 - Unify Installation
  • Perform Unify installation
  • Activate Unify
Module 3 - Create Unify Integrations
  • Use the Unify wizard to:
    • Create a Search integration
    • Create a Save/Scan integration
  • Understand Connect and Imaging integrations
KnowledgeLake Capture
Module 1 - Introduction and Overview
  • Understand general production document capture basics
  • Review software and hardware requirements
Module 2 - Capture Installation
  • Perform Capture installation
  • Activate Capture
  • Create Capture profile
  • Understand release file types
Module 3 - Capture Usage
  • Understand the Capture interface
  • Scan documents
  • Perform document assembly
  • Index documents
  • Release documents to SharePoint
Module 4 - Capture Architecture
  • Understand the production capture architecture
  • Understand the architecture of the KnowledgeLake cache
  • Understand the architecture of a Capture batch
  • Configure Capture options
Module 5 - Capture Barcodes
  • Understand barcodes within KnowledgeLake Capture
  • Create a barcode rule for document separation
  • Perform auto-indexing with barcodes and barcode rules
Module 6 - Capture Image Processing
  • Review the image processing functions within KnowledgeLake Capture
  • Configure the basic image processing features
Module 7 - Capture Directory Watcher
  • Understand the KnowledgeLake Capture directory watcher
Module 8 - Profile Administration Utility
  • Understand the KnowledgeLake Capture profile administration utility

Server Applications

Imaging for SharePoint
Module 1 - Imaging Overview
  • Understand KnowledgeLake Imaging with SharePoint 2010
  • Review software and hardware requirements
Module 2 - Imaging Installation
  • Review installation considerations
  • Install into SharePoint 2010
  • Deploy all KnowledgeLake Solutions
  • Create and configure the KnowledgeLake Service Application
  • Create and configure the KnowledgeLake Caching Application
  • Enable and configure the KnowledgeLake Log Viewer
  • Describe the Client Access Policy File
  • Activate the Site Collection Features
Module 3 - KnowledgeLake Content Type Behaviors
  • Understand SharePoint libraries and content types
  • Understand KnowledgeLake content type behaviors
  • Access and configure content type behaviors for:
    • Linked Documents
    • Requirement Sets
    • Automatic Indexing
    • Cascading Lookups
    • Column Behaviors
Module 4 - KnowledgeLake Search
  • Understand the KnowledgeLake Search Center interface
  • Creating KnowledgeLake search and export managers
  • Create keyword searches
  • Create property searches
  • Specify search scopes
  • Define the search results view
  • Work with the Search Results pane
  • Create saved searches
  • Usage and implementation of the Search Web Parts
Module 5 - KnowledgeLake View
  • Purpose and functionality of KnowledgeLake View
  • Exploring the Viewer Interface
  • Annotate images in KnowledgeLake View
  • Change document properties in KnowledgeLake View
  • Understand document security
  • Using DocEncrypt
Module 6 - KnowledgeLake Scan
  • Understand KnowledgeLake Scan purpose and process
Capture Server
Module 1 - Overview of the Architecture and Component Relationships
  • Understand Capture Server components and their usage
  • Understand the relationship between KnowledgeLake products
Module 2 - Installation and Configuration
  • Review software and hardware requirements
  • Perform Capture Server installation
  • Work with the Capture Server Configuration Utility
    • Configure settings for Communication Server, Batch Server, Activity Server, Agent Server, Image Processing Server, Import Server, Web Monitor, and Web Capture
Module 3 - The Capture Server Process Designer
  • Launch Capture Server Process Designer
  • Configure new repositories
  • Create Capture Server processes
  • Add activities to a Capture Server process
  • Understand and configure the Default Process
Module 4 - The Capture Server Agent and Web Monitor
  • Starting and stopping servers with Agent
  • Understand the Web Monitor Interface
    • Home, Import and Audit
  • Batches, Errors and Server Activities
  • Imports and Branches
  • Reporting and Filtering
Module 5 - The KnowledgeLake Import Designer and Import Server
  • Directory Watcher configuration
  • SCSV Importer configuration
Module 6 - KnowledgeLake Web Capture
  • Configuration and Awaiting Batch screens
  • Index documents with Web Capture
  • Rescan pages

Cancellation Policies

Cancellation by Customer

  • Customer request for course cancellation or credit of registration fees toward another course must be submitted in writing to KnowledgeLake Training Manager via fax (314-898-0501), email at klu@KnowledgeLake.com, mail, or express deliver courier.
  • Customer may substitute registered course attendee(s) without charge.
  • Customer request for course cancellation or for a credit of registration fees toward another course must be received by KnowledgeLake at least 10 business days prior to scheduled commencement date in order for customer to receive a full refund/credit of registration fees paid.
  • Request for cancellation or credit received by KnowledgeLake more than 5 but fewer than 10 business days prior to scheduled commencement date shall entitle customer to receive 50% of registration fees paid in the form of refund or credit.
  • Course title or date change request shall be subject to a $200 processing fee.
  • No refund or credit will be available for cancellation/ substitution request received by KnowledgeLake fewer than 5 days prior to scheduled commencement date.
  • If a company or individual does not attend a class and does not give notice in writing (e-mail or fax), the company or individual will be assessed a 100% "no show" fee.

Cancellation by KnowledgeLake

  • KnowledgeLake reserves the right to cancel any training course due to insufficient enrollment by providing notice to customer at least 10 business days prior to scheduled commencement date.
  • In the event of cancellation by KnowledgeLake, customer may elect to receive a full refund of registration fees paid or credit toward alternative course(s).
  • KnowledgeLake will not be responsible for non-refundable tickets purchased or reservations made by customer.

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  • "Digitizing our benefit documents using the KnowledgeLake Products and Microsoft Office SharePoint Server 2007 has improved our service to our clients by providing fast, accurate access to those documents while storing them in a more secure manner.”

    Ron Borden

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 Upcoming Sessions

 
  • Jun 18 - Jun 21, 2013
  • Jul 23 - Jul 26, 2013
  • Aug 13 - Aug 16, 2013

Any session(s) listed here are full and are no longer available for registration: