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ECM Solutions for Healthcare

The KnowledgeLake Solution provides fast, easy scanning and indexing of patient clinical and lab records, insurance and other financial information for maximum efficiency in information retrieval.

The Challenge

Efficient information retrieval is vital in any industry. For healthcare providers, it can be a matter of life and death. A misplaced patient record, chart, form or lab result can delay care when it’s needed most. Even when delays aren’t life threatening, pausing to track down information from paper and computer files scattered throughout the office takes away from time better spent providing patient care.

"Physician access to our patient’s record has improved dramatically and we have significantly reduced our document storage and transportation costs in the process." Jeff Crowell, Applications Architect, DuPage Medical Group

Our Solution

KnowledgeLake delivers document capture and imaging solutions that are affordable, scalable, and designed to manage all your content. Our industry leading software takes the hassles out of paperwork and provides a lower cost of ownership and higher return on investment than the competition. With our help, you’ll spend less time chasing paper and more time doing what you love — helping people.

The KnowledgeLake Solution provides fast, easy scanning and indexing of patient clinical and lab records, insurance and other financial information. The easy-to understand SharePoint interface minimizes training and KnowledgeLake provides search functions to find documents quickly. Plus, the search function can be configured—and restricted—based on individual user roles, such as physicians needing access to lab records and administrators who regularly review insurance claims. The web-based technologies make it easy to grow an organization through additional clinics, physicians and remote patients.

Empower your staff with the information they need. This solution enables organizations to enhance patient service through immediate access to content and helps to ensure regulatory compliance through secure access to content.

Your Success

Streamline and Automate Back-Office Processes with
KnowledgeLake Document Imaging and Workflow

KnowledgeLake has helped hundreds of organizations do more with less by streamlining document-intensive, back-office routines. Working with your staff we can help deploy a solution that results in:

  • Better information sharing with easy access to key documents.
  • Enhanced service that results from immediate access to content.
  • Reduced environmental impact resulting from a need for less paper.
  • Improved operational efficiencies through redirecting resources that used to be needed for paper-based systems.
  • Reduced operating costs associated with labor, printing, shipping, data entry, and more.
  • Enhanced compliance and retention policy initiatives through carefully controlled access to content and security features that protect employee privacy and comply with government regulations.
  • Faster document access to perform audits on employee folders because the documents are electronic—and no longer buried in physical file cabinets.
  • More self-service access to shared information for employees, such as corporate policies, benefits plans, personal work hour records, or the status of requests. This frees HR to focus on information driven processes instead of acting as librarians.

Microsoft-Centric Solutions

KnowledgeLake’s ECM software for Microsoft SharePoint enables you to organize unstructured content and store it in SharePoint. This tight integration of KnowledgeLake products with SharePoint allows you to maximize your existing technology investment through:

  • Low cost of entry and ownership by leveraging your existing IT investments.
  • Meta-data driven searches that provide fast search capabilities to maximize employee productivity.
  • Total Enterprise Content Management (ECM) with SharePoint that lets users scan, index, search, view and manage content.
  • Use of SharePoint as a repository for document management, records management, and web content management.
  • Faster user adoption that results from the intuitive SharePoint interface.
  • Our users wanted a ‘one-stop shop’ for all information so they could do their jobs more effectively. The KnowledgeLake products combined with SharePoint allowed us to deliver that kind of integrated platform.”

    David Meier