Posts by Joe Labbe

Automation

4 min read

To Define Hyperautomation, Think of Anatomy

February 17, 2023 Gartner defines hyperautomation as “a business-driven, disciplined approach that organizations use to rapidly... Read More

Banks & Credit Unions

8 min read

5 Keys to Building a Digital Banking Platform

December 21, 2022 Digital transformation is rapidly changing the banking industry, requiring traditional banks to take a more... Read More

Banks & Credit Unions

3 min read

Why CX in Digital Banking Requires Modern Back Office Operations

December 14, 2022 Is your financial institution a Potemkin Village? Read More

Banks & Credit Unions

5 min read

Automation in Banking Requires a Platform, Not Point Solutions

September 12, 2022 In an era of unprecedented competition and customer expectations, banks and credit unions are understandably... Read More

Banks & Credit Unions

4 min read

Understanding the Drivers of Banking Automation: RPA and AI/ML

September 8, 2022 Two technologies are driving an evolutionary improvement in banking automation. Read More

Digital Transformation

6 min read

Digital Banking Strategy Roadmap: 3 Fundamentals of “Going Digital”

August 30, 2022 Most customers of a bank or credit union want to transact with their institution the way they want. Pretty... Read More

Digital Transformation

8 min read

Shared Services in Banking Is Vital in an Era of Contract Labor

July 12, 2022 Generational turnover and an overall labor crunch are fast transforming the workforces of banks, credit... Read More

Banks & Credit Unions

6 min read

Why Taming Document Chaos Is the First Step to Intelligent Automation in Banking

May 24, 2022 While personal growth may live at the corner of order and chaos, for banking operations professionals, the... Read More

6 min read

Tales of Disruption: The SBA’s PPP Bot Ban

May 12, 2020 The Small Business Administration (SBA) started accepting applications for the Payroll Protection Program... Read More

4 min read

Does Your RPA Vendor Allow You to Scale?

April 16, 2020 One of the most contentiously debated topics related to RPA is its ability to scale. In order to answer the... Read More

2 min read

The Banking Industry and the Strain of PPP Loan Applications

April 8, 2020 As the COVID-19 pandemic unfolds, it has become increasingly clear that organizations, particularly those in... Read More

Automation

4 min read

Buried in PPP Loan Applications? KnowledgeLake Can Help.

April 6, 2020 And just like that, the world is mired in a global pandemic. Nobody is immune to this once-in-a-century... Read More